Privacy Policy

🔹 What Information We Collect via WhatsApp

When you contact us on WhatsApp for a booking or inquiry, we may collect:

  • Your Name

  • Contact Number

  • Pickup/Drop-off Location

  • Date & Time of Rental

  • Vehicle Preferences

  • Any documents or ID you share with us voluntarily

How We Use This Information

The information shared through WhatsApp is used to:

  • Confirm your car booking

  • Provide quick and personalized customer support

  • Coordinate pickup and drop-off

  • Maintain a record of customer interactions for safety and quality purposes

🔹 Data Sharing & Security

  • We do not share your WhatsApp conversations or documents with any third-party, except where legally required (e.g. law enforcement).

  • WhatsApp messages are end-to-end encrypted by Meta, and we follow industry best practices to ensure that your data is protected on our end.

🔹 Your Consent

By contacting us through WhatsApp, you consent to FlexCarRent using the information provided for communication, booking, and service-related purposes.

🔹 Opt-Out / Data Deletion

If you wish to delete your chat history or request that your personal data shared over WhatsApp be removed from our systems, please write to us at:

Email: support@flexcarrent.com
WhatsApp: +91 9769244012